Services

Expert Support that Works Alongside Your Team

From congress planning to onsite execution, Event Cadence combines powerful technology and expert support to keep your team organized, responsive, and focused on meaningful engagement.

Support for Every Step

Support your team before, during, and after every event

with expert services tailored to your needs.

Before the Event

Outreach coordination
Event setup
Scheduling support
Training & onboarding

During the Event

Live troubleshooting
Appointment management
Room logistics support
Onsite coordination

After the Event

Reporting & analytics
Follow-up management
Engagement insights
Strategic reviews

Real People Behind Every Engagement

When you partner with Event Cadence, your team is paired with a dedicated Account Lead and support specialists who work
alongside you from planning through execution.

What You Can Expect

A dedicated Account Lead who understands your goals and workflows
Ongoing collaboration before, during, and after events
Real-time support during high-pressure moments
Strategic guidance and operational coordination every step of the way

Flexible Support Models

Strategic Support

Expert guidance, planning, and consultation tailored to your engagement goals.

Event Execution

Hands-on congress and event support from setup through live execution.

Enterprise Partnership

A fully embedded support model with strategic oversight and dedicated coordination.

Additional Services Available

Onsite Support

Custom Reporting Packages

Outreach Management

Badge Printing Support

Lead Scanning Integration

Logistics Coordination

What Our Customers Say

Melissa A. Kyvelos

Senior Associate, Administrative Services

"Tiffany has truly gone above and beyond with the JPM scheduling—a task that is anything but easy! She even worked through the holidays to ensure everything ran smoothly. Very impressive work."

Jim Hafner

Sr. Area General Manager in Oncology

"I wanted to share that Suzanne has been an absolute pleasure to work with during the planning and the execution on site at the congresses. She is so calm in pressure situations, moving rooms, hunting down KOLs, dealing with the varied needs of our Sr. Leadership. Always with a smile and a “can-do” attitude is very comforting for me while I oversee the Sr. Leader interactions. I can always count on Suzanne to be creative and a problem solver – often times within minutes of my craziness."

Executive Director GMSA Oncology

"Marie's extraordinary support and planning across our congress activities has been truly remarkable. Her kindness, flexibility, and immediate responsiveness—especially with meetings involving our doctors and scientific leaders—made a meaningful difference."

Katie Fulford

Global Congress Management, Global Congresses & Events

"Lai-Sin is a true asset to Gilead and Kite throughout ASCO planning. She provides excellent guidance, drives deadlines and deliverables and always has my back to ensure that we look great to both our internal and external customers. We received many comments about how helpful both Lai-Sin and Laura were both onsite and during ASCO planning. They both made our congress presence more productive and I can't thank them enough for their expert support, attention to detail and care for our customers."

Alison Grainger

International Congress Strategy & Operations Lead

"On behalf of the entire team, I want to extend our heartfelt thanks for the exceptional support you provided during our meetings at ERS. We were truly impressed not only by the high quality of your work, but also by your unwavering dedication, always ready to assist, even with last-minute or unexpected requests."