Cadence believes your individual success is a vital part of our collective success. So how do we set you up to succeed? We’ve created an environment that encourages new challenges, pushes learning and creative endeavors, makes time and space for reflection and support, and seeks to build close relationships with colleagues. If this sounds like something you’d like to be a part of, we’d love to hear from you!
Our mission is to bring people together. Whether it’s a company conference or a music festival, we strive to cultivate events that leave a lasting impact.
Cadence strives to give people an unforgettable experience. We love when we can share interesting ideas, spark new relationships, create magical moments, and most importantly, have fun!
| Executive Assistant | New York | Details |
| Customer Success Coordinator | New York | Details |
| Customer Success Manager | New York | Details |
| Customer Success Coordinator | Barcelona / Europe | Details |
| Customer Success Manager | Barcelona / Europe | Details |
| Product Designer | Barcelona / Remote | Details |
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
As executive assistant to the CEO, you will be working with high-level executives and be trusted with complex duties and sensitive company information. Your day to day will generally consist of ensuring the smooth running of the office, working internally on a one-on-one basis with other executives, and also with external customers.
Within Cadence, you will sit at the nexus of our internal teams, helping to drive company growth and transforming the way we operate as a company. We are searching for a professional individual who is well-presented at all times. You will need to be communicative and in good standing with both internal colleagues and external customers on behalf of our management team.
WHAT YOU WILL BE DOING
As an Executive Assistant, you’ll be the point-person responsible for:
- Acting as the liaison between the executives and internal or external colleagues
- Handling correspondence directed to managers
- Business model, revenue models, pricing strategies
- Strategic planning
- Maintaining and looking for ways to improve current systems
- Managing information flow, dealing with basic financial management, attending meetings, and doing more planning and organizing
- Producing reports and presentations
Organizing meetings and CEO's schedule - Making travel arrangements and detailed travel itineraries
- Taking organized and concise meeting minutes for documentation
WHAT YOU SHOULD HAVE
- Willingness to travel
- Ability to review and prioritize tasks
- Excellent time management skills
- Well-developed organizational skills
- People management skills
- High level of emotional intelligence
- Attention to detail
- Great verbal and written communication skills
- Professional discretion
WHAT YOU'LL EXPERIENCE
- Getting to do a little bit of everything
- Working with everyone at the company
- Helping to shape a growing company's operational strategies
- Growth opportunities within your role and the company at large
- Understanding the inner workings of a rapidly growing tech start-up
- Honing efficient problem solving skills
- Enjoying a variable, but busy, schedule
- Learning a little bit of everything
- Lifting people up and contributing to company morale.
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
The Customer Success Coordinator position is the perfect opportunity for a candidate who is highly motivated and wants to get their feet wet within the event technology industry. You'll have the opportunity to develop a broad skillset to deliver a high degree of customer satisfaction and engagement. As a Customer Success Coordinator, your primary role will be to assist the Customer Success Manager (CSM) with items relating to on-boarding, educating, growing and retaining customers within the Cadence platform. You will work very closely with the CSMs to plan and execute the highest level of customer service, while managing multiple customer accounts in different phases of the life cycle. This role will train you to become a master of the Cadence platform and an advocate for our customers in return!
WHAT YOU WILL BE DOING
- As a Customer Success Coordinator, you'll be the point-person responsible for delivering maximum value to our most strategic Enterprise customers.
- Ensure successful onboarding through product delivery, training of new customers, and engaging those customers.
- Actively communicate user-feedback and ideas to the Product team, with the end-goal of making our products better, increasing usage and out-performing the competition.
- Perform product training, implementation/onboarding, and customer communication through the direction from the CSMs.
- Help reinforce successful onboarding through the direction of the CSMs on flawless product delivery, training of new customers, and engaging those customers.
- Attend in-person events when needed to provide day-of support for the customer.
- Establish yourself as an expert in the Cadence platform and grow customer satisfaction.
- Assist with fielding/creating/developing new business opportunities through the assistance of the CSM.
- Assist the CSMs with product demo prep, note capturing, and debrief items for efficient follow up on leads.
- Assist the CSMs with maintaining and servicing the existing account base.
- Contribute to our resources and documentation for our internal knowledge and growth.
WHAT YOU SHOULD HAVE
- 2 year degree
- 1+ years of customer service experience
- Relentless attitude and high, self and professional standards
- Strong relationship skills / strong interpersonal skills
- Strong written and verbal communication skills
- Self-motivated and self-starter, having the capacity to take direction and execute an action-plan
- Proficiency with Microsoft Office
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
As a Customer Success Manager at Cadence, you will have the opportunity to work closely with a variety of customers from Fortune 500 companies, to fast-growing startups, to non-profits and educational institutions. Each customer has unique needs and you act as a trusted advisor, helping them effectively leverage our product to drive impact in critical areas of their organization and transform the way they work. You will be the face of the company in front of our customers helping drive the entire customer lifecycle.
Within Cadence, Customer Success sits at the nexus of our sales, product, marketing and growth teams helping to drive company growth and transforming the way we build our product by empowering our customers and inspiring innovation.
Do you thrive consulting closely with customers on their core business objectives? Are you looking for truly fascinating and inspiring work, where you'll work alongside an amazing team, harnessing the power of an extraordinary product, for a company with unlimited growth potential?
WHAT YOU WILL BE DOING
- As a Customer Success Manager, you’ll be the point-person responsible for delivering maximum value to our most strategic Enterprise customers.
- Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Cadence platform
- Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
- Onboard and assist new enterprise customers, which will require a mastery of Cadence
- Simultaneously manage multiple customers who are at different points on the account lifecycle
- Identify opportunities to develop new training materials designed to ensure successful customer on-boarding, support business-wide adoption, and deepen Cadence proficiency
- Engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas
- Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
WHAT YOU SHOULD HAVE
- You have 3+ years of direct client management experience ideally in a Customer Success, Account Management or Sales role at a B2B technology company
- You thrive by building long-term relationships and partnering with a range of customers from individual business owners to C-level executives
- You are consultative and able to navigate the complexities and needs of clients across industry, size and lifecycle
- You are a teacher at heart (or by profession) with the ability to distill technical or complex systems into simpler concepts to empower customers
- You are passionate about our overall mission and using Cadence in bespoke ways
- You execute with excellence and have a deep track record of creating significant impact for your customers
- You are a resourceful and creative problem solver, never losing sight of the “why” behind the “what”
- You are organized with excellent attention to detail
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
The Customer Success Coordinator position is the perfect opportunity for a candidate who is highly motivated and wants to get their feet wet within the event technology industry. You'll have the opportunity to develop a broad skillset to deliver a high degree of customer satisfaction and engagement. As a Customer Success Coordinator, your primary role will be to assist the Customer Success Manager (CSM) with items relating to on-boarding, educating, growing and retaining customers within the Cadence platform. You will work very closely with the CSMs to plan and execute the highest level of customer service, while managing multiple customer accounts in different phases of the life cycle. This role will train you to become a master of the Cadence platform and an advocate for our customers in return!
WHAT YOU WILL BE DOING
- As a Customer Success Coordinator, you'll be the point-person responsible for delivering maximum value to our most strategic Enterprise customers.
- Ensure successful onboarding through product delivery, training of new customers, and engaging those customers.
- Actively communicate user-feedback and ideas to the Product team, with the end-goal of making our products better, increasing usage and out-performing the competition.
- Perform product training, implementation/onboarding, and customer communication through the direction from the CSMs.
- Help reinforce successful onboarding through the direction of the CSMs on flawless product delivery, training of new customers, and engaging those customers.
- Attend in-person events when needed to provide day-of support for the customer.
- Establish yourself as an expert in the Cadence platform and grow customer satisfaction.
- Assist with fielding/creating/developing new business opportunities through the assistance of the CSM.
- Assist the CSMs with product demo prep, note capturing, and debrief items for efficient follow up on leads.
- Assist the CSMs with maintaining and servicing the existing account base.
- Contribute to our resources and documentation for our internal knowledge and growth.
WHAT YOU SHOULD HAVE
- 2 year degree
- 1+ years of customer service experience
- Relentless attitude and high, self and professional standards
- Strong relationship skills / strong interpersonal skills
- Strong written and verbal communication skills
- Self-motivated and self-starter, having the capacity to take direction and execute an action-plan
- Proficiency with Microsoft Office
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
As a Customer Success Manager at Cadence, you will have the opportunity to work closely with a variety of customers from Fortune 500 companies, to fast-growing startups, to non-profits and educational institutions. Each customer has unique needs and you act as a trusted advisor, helping them effectively leverage our product to drive impact in critical areas of their organization and transform the way they work. You will be the face of the company in front of our customers helping drive the entire customer lifecycle.
Within Cadence, Customer Success sits at the nexus of our sales, product, marketing and growth teams helping to drive company growth and transforming the way we build our product by empowering our customers and inspiring innovation.
Do you thrive consulting closely with customers on their core business objectives? Are you looking for truly fascinating and inspiring work, where you'll work alongside an amazing team, harnessing the power of an extraordinary product, for a company with unlimited growth potential?
WHAT YOU WILL BE DOING
- As a Customer Success Manager, you'll be the point-person responsible for delivering maximum value to our most strategic Enterprise customers.
- Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Cadence platform
- Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
- Onboard and assist new enterprise customers, which will require a mastery of Cadence
- Simultaneously manage multiple customers who are at different points on the account lifecycle
- Identify opportunities to develop new training materials designed to ensure successful customer on-boarding, support business-wide adoption, and deepen Cadence proficiency
- Engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas
- Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
WHAT YOU SHOULD HAVE
- You have 3+ years of direct client management experience ideally in a Customer Success, Account Management or Sales role at a B2B technology company
- You thrive by building long-term relationships and partnering with a range of customers from individual business owners to C-level executives
- You are consultative and able to navigate the complexities and needs of clients across industry, size and lifecycle
- You are a teacher at heart (or by profession) with the ability to distill technical or complex systems into simpler concepts to empower customers
- You are passionate about our overall mission and using Cadence in bespoke ways
- You execute with excellence and have a deep track record of creating significant impact for your customers
- You are a resourceful and creative problem solver, never losing sight of the “why” behind the “what”
- You are organized with excellent attention to detail
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
We're looking for a Product Analyst who will use data-driven insights to guide improvements in everything we do. You'll collect and analyze data from a variety of sources, you'll build reports and present insights to help the company understand the health & effectiveness of our products, and you'll work closely with the Product team, Engineering, Marketing, and Customer Success to drive measurable change within our development process. This is a product-focused and highly strategic role in which you'll have visibility and impact across the organization.
WHAT YOU WILL BE DOING
- Develop reports and dashboards to track product performance, user engagement, and new features
- Conduct analyses to support feature launches, drive improvements to the user experience, and inform the product roadmap
- Help teams in establishing metrics and ensuring proper tracking of new features and tests
- Work cross-functionally to compile and communicate key insights, identify product problems and opportunities, and offer recommendations to leadership
- Define and socialize meaningful metrics and analytics best practices to ensure that the entire product portfolio is measured consistently and effectively
WHAT YOU SHOULD HAVE
- 3+ years of work experience in a quantitative analysis role, or some other experience that will knock our socks off.
- Experience with common Analytics Platforms such as Google Analytics, Firebase, Tableau, or others.
- Experience in designing data experiments, especially with messy real-world data.
- Strong technical background in statistics, computer science, math, information science, or another quantitative field.
- Proficiency in SQL and relational data modeling a big plus.
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
We're looking for a Product Manager to dive into the management, workflows, and improvements throughout the Cadence product. You'll be assisting with product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, design, marketing, and customer success teams to deliver value to customers and team-members (we use Cadence too!).
WHAT YOU WILL BE DOING
- Creating beautiful experiences throughout Cadence's feature suite
- Assisting in defining the product strategy and roadmap
- Define, understand, and improve key funnels and metrics
- Work cross-functionally to compile and communicate key insights, identify product issues and opportunities, and offer recommendations to leadership
- Support feature launches with documenting details of functionality and the value they bring to end-users
- Having a lot of fun!
WHAT YOU SHOULD HAVE
- 2+ years of work experience in a product-oriented role, or some other experience that will knock our socks off
- The ability to take rough themes and translate them into technical requirements
- A knack for thinking big and small to build a portfolio of experiments and larger features. You are as comfortable whiteboarding a completely new experience as you are optimizing an existing flow and know when to do which
- Excellent written and verbal communication skills
- Demonstrated success defining and launching excellent products
- Experience with common Analytics Platforms such as Google Analytics, Firebase, or others
- A solid foundational understanding of design and software development processes
- SQL or some development experience a plus, but not required
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.
ABOUT CADENCE
At Cadence, we believe events are a powerful opportunity to leave a lasting impact on people's lives. Trusted by Fortune 500 companies and with tens of thousands of users in 45 countries, our quickly evolving platform is transforming the way people plan, experience, and remember events.
JOB DESCRIPTION
Cadence is looking for an experienced digital designer to join our product design team. Design is embedded into the core of the company and product development process. You will collaborate with teams from product, development, marketing, and customer success to integrate yourself into the end-to-end process, from research and discovery through implementation and post-implementation analysis. You will be involved at every level of the platform; from solving onboarding challenges to developing new features from the ground up for web, mobile, and tablet. This is an exciting opportunity to own and lead sections of a platform that is making an impact for thousands of event organizers and event attendees all over the world.
We value designers who communicate clearly, ask the right questions, display a passion for the craft, can sweat the details without losing sight of the bigger picture, and, most importantly, want to grow.
WHAT YOU WILL BE DOING
- Own and lead end-to end-design process of major features and feature improvements
- Identify insights from research and analytics and translate them into fully formed mockups with post-implementation reflection and analysis
- Design and prototype multiple ideas and directions quickly, sometimes with other team members or customers, to validate product directions
- Communicate design work clearly, with rationale grounded in research, data, and design principles and best practices
- Collaborate with product, engineering, marketing, and customer success to deliver value and unparalleled experiences
- Participate in product feedback, design critique meetings, and continually seek to improve internal processes
- Be an active participant of the company culture and your own career trajectory
WHAT YOU SHOULD HAVE
- 3+ years of relevant design experience at a tech, product-driven company
- An outstanding portfolio, showcasing understanding and proficiency in visual design, information architecture, and typography
- Experience designing for apps and systems for multiple platforms in either the consumer or SaaS/B2B space, you have helped ship products that solve real problems and that real people use
- Driven, able to work independently, collaborate with other individuals and departments throughout the product development process, and willing to contribute during internal workshops, meetings, and internal summits
- Strong verbal and written communicator. You're comfortable synthesizing research, writing initial product copy, detailing annotations for development, and presenting designs to team members, stake holders, and customers
- Comfortable using a variety of design tools and platforms (Adobe, Sketch, etc.)
- Interested in growing as a designer and taking on new and exciting challenges
- Can thoughtfully articulate, receive, and prioritize feedback
- You're comfortable in ambiguity and don't buckle under pressure
Apply for this position
To apply for this position send your cover letter and resume/CV to careers@eventcadence.com. Please include the position in the subject line and include a link or attachment of your favorite GIF.